Services We Offer

Welcome to the Services We Offer section. Please use the menu on the left-hand side to navigate this area.

In March 2016, New Charter Building Company celebrated 16 years in business.  In an ever-changing market, we have continued to grow and evolve and the last decade has had many milestones for us.  We have transformed the service from a local authority housing department to one of the highest rated for tenant satisfaction in England, an achievement of which we are extremely proud. 

We offer a commercially sensitive, competitively priced, high quality service enabling our customers to concentrate on their own business in complete peace of mind (read more about our 'Customers and Partners'). Building on over 30 years’ experience, with the support of private investment, rationalised infrastructures, innovating and evolving IT systems, new working methods and industry benchmarked pricing policies; we have secured over £83 million of external business and employ over 180 people.

With a strong belief in continuous improvement and a desire to meet our customers' specific needs, our ability to offer a one stop solution for all building requirements, represents the highest standard and meets all the current and future needs of our customers.

As part of Jigsaw Group, the Building Company provides a commercially cost effective solution to ensure that customer satisfaction and quality is our highest priority.  Our commitment to future growth remains high. Although a proud member of Jigsaw Group, we work independently and have our own governance arrangements in place.

You can view our 'Service Standards' here.